Terms & Conditions

Terms of Website Use


This website is protected by copyright. It is published by Loop Lark Calligraphy and may not be reproduced other than when downloaded and viewed on a single personal computer for private use only. It is not to be otherwise reproduced or transmitted or made available on a network without the prior written permission of Loop Lark Calligraphy.


Links to other sites are provided for information only. Loop Lark Calligraphy accepts no responsibility for material found on them. Where links are provided to third party suppliers of products, these are provided for information only. The providion of this information does not constitute an offer to sell any products or services, or enter into any contract to facilitate such sales. Loop Lark Calligraphy has no control over such third parties and accepts no liability in respect of any transactions with them.

Use of software

Loop Lark Calligraphy accepts no liability for any direct, indirect or consequential damage (including without limitation, loss of profit, goodwill, business opportunity or anticipated savings), suffered as a result of use of the website or any software downloaded from it, or a users inability to use the website. Loop Lark Calligraphy has taken reasonable precautions to ensure that any software on this website has been checked for viruses. However, Loop Lark Calligraphy does not accept liability for any damage sustained as a result of malware. Users are advised to carry out their own checks of any downloads from this website.


Customers are responsible for keeping their credentials for www.looplark.com secure, to prevent misuse of the website or customers’ personal data.

Terms of Business

By placing an order with Loop Lark Calligraphy, customers agree to the following conditions.

Acceptance of orders

Loop Lark is not obliged to accept any order placed by a customer. If for any reason we are unable to accept an order, we will promptly notify the customer and refund any monies paid.

Product variations

All descriptions and photography on this website are for guidance only. Actual items may vary slightly in respect of materials used, colours, sizes, lettering, artwork and so on. Customers ordering multiple products should expect slight variations between them, owing to them being made by hand.

Order accuracy

Customers must carefully check the information submitted in orders, to ensure custom calligraphy text and other order details (such as delivery address) are complete and accurate. Loop Lark Calligraphy accepts no liability for any error made by customers in their orders.


Estimated lead times are provided for each product. Loop Lark Calligraphy will use reasonable endeavours to deliver products within these timescales. However, Loop Lark Calligraphy accepts no liability for any losses incurred by customers for delivery falling after particular dates, except where specifically agreed in advance in writing.

Loop Lark Calligraphy relies upon delivery services, in particular Royal Mail, to deliver its products. No liability is accepted for the failure of delivery services to delivery products within estimated timescales. We will of course endeavour to resolve problems when products are lost or damaged.

All responsibility and risk in a product passes to the customer upon its delivery.

We do not deliver products outside of the United Kingdom.

Refunds & rework

Customers must alert Loop Lark Calligraphy as soon as possible and in any case within 7 days of receiving an order if a delivered item does not match a customer’s valid order. In such cases, Loop Lark Calligraphy will provide a replacement as soon as reasonably practicable.


Once an order has been placed, it cannot be cancelled or refunds offered (except in the case of an error on the part of Loop Lark Calligraphy) because all products are personalised and created by hand for customers.

If you wish to amend an existing order, please contact Loop Lark Calligraphy immediately using our contact form and we will make the necessary changes if the order has not yet been processed.


Customers may share photos of personalised Loop Lark Calligraphy products with family and friends and on social media. Please include a link to Loop Lark Calligraphy’s website or social media accounts when doing so.

Loop Lark Calligraphy reserves the right to share photos of products produced for customers in its marketing materials, including on its website and social media accounts. We take care to remove any personally identifying or sensitive information when doing so, and will seek permission where we reasonably believe customers may prefer that a photo not be shared.

Changes to Terms & Conditions

Loop Lark Calligraphy reserves the right to make changes to our website, our policies and these Terms & Conditions at any time. Customers should check the Terms & Conditions in place before placing orders.

Contacting us

If you have any questions regarding these Terms & Conditions, please use our contact form.

Last update

These Terms & Conditions were last updated on 15 March 2022.